Is it safe to order from Wild World Reptiles?
Yes! We take your online security very seriously.
Here are Wild World Reptiles internet shopping security is the most important part of our work. What sort of online shop would we be if it wasn't?
Our site, infrastructure and processes have been built to ensure total peace of mind. They are tested by IT professionals to ensure they are as secure as they can be.
Our servers are hosted in a PCI compliant machine room and access is closely managed and documented.
We have 256 bit secure shopping and you will see the https and the padlock in your browser whenever you are asked for log in information or you place an order.
If you create a login we will keep your login details, address and contact information on our servers in a secure database.
We do not store any financial information; this is collected by our online merchant and will never be shared with us.
Our merchant is Paypal and they guarantee transaction safety. They are one of the biggest and most well known merchants on the web.
Your privacy is also very important to us and we will never share your details with any 3rd party or company unless we are legally required to do so (with the exception of our payment merchants and our newsletter providor).
Our staff will never ask you for your password on the phone or by email.
We will need a certain amount of information to process orders, this includes name, address, telephone number and email address but we promise to keep these secure.
If you wish to have a login to your account you will need to supply a username and password that we will store on our servers in encrypted form.
Our newsletter service is provided by MailChimp and we adhere to the strict rules about sending out information. You will need to agree to be added before you will hear from us. They will also never share your information with anyone.
We adhere to the CAN SPAM rules which can be found here: http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business
You can unsubscribe from our newsletter service by clicking the unsubscribe link at the bottom of emails.
Website Usage Tracking
We use various methods to track the users of our website. This allows us to provide a better service and improve the site.
We will store a cookie on your machine which allows us to hold your cart contents and your login. You will need to accept our cookie to be able to use our site.
We do not attempt to identify who is using our site and our cookies contain no personal information.
We use Google Analytics and Google Website Optimizer to help us track how many hits our site is getting and how relevant the information is. These tools may create cookies on your machine.
If you would like any information on these tools then please get in contact and we will be happy to provide the information.
All prices are in GBP